Who we are
IT is one of the websites that the customers can find a different kind of freelancing writers that are having in-depth knowledge of the academics. As an education platform, we ensure that the writers are producing quality material, and the customers are paying the writers. In our portal, the customers can find the writers those are within their budget and are very skilled as well and those who are having the originality of the content.
How it works
By using our site or to place an order to the writers or in the time of making payment, we are deemed that you have gone through all the terms and conditions of our website. If you do not agree with them, then it is better not to use the website or take any services from it.
Every writer is free to apply for an account on our website, and the internal tests make the selection of the writer, then they can take the order from the clients. All the writers have their rating. When the customers are placing an order on the website, the writer has to see for all the requirements that are needed to complete the job and after that if they accept the job. Then it is their responsibility to complete the situation in the proposed deadline and ensure the quality of the assignment doesn't drop a little. Once the customer makes the full payment, then it is the right of the writer to transfer the appointment to the customer.
While registering on our site, you must give your proper email id and contact no. During the task, we may contact you if any query arises during the work. Providing the incorrect mail id or the contact no. is the violation of the terms and condition of the agreement. You can also use your Facebook id to login into our account.
A writer who is having the expertise in a particular field will be chosen by the customer as soon as they upload the job. Shortly after that, the bidding system will be started, and once the customer accepts any bid for the writer, then the customer needs to deposit the money to our website. Our team will be there for the support as we use the messaging system for communication. Therefore, please check the inbox regularly.
You are not allowed to disclose your identity to the writers in the form of sharing your email id or the contact no. to work directly with them outside our services. Our service will immediately block messages containing this kind of fraudulent words or phrases, and it will not be visible to the writer. In case you were finding sharing such things, your assignment will be immediately finished, and no money will be compensated regarding this. We consider this type of fraudulent cases as scams to our service.
Whenever a customer uploads a job, then the customer and the writer both can see the status of the work by tracking to our service. We do reflect the state of the work that is completed on our site.
DELIVERY AND COPYRIGHT
We would not be liable if there are delivery issues that are from your end such as internet or email etc. It is all about your service providers and is beyond our control. We would not be liable if for these issues you can’t download your completed sample work. Our support is available to help you, 24/7.
We are not responsible or liable if the customer uses their product in any wrongful things. The whole assignment will be done as per your specifications, and after the completion of the same, the full copyright of the project or the other files will be delivered to you.
Neither we or our affiliates or our partners are liable for any inappropriate or unethical things that are written by the writers and are accepted by the customers. If the writer receives it and after that, he/she found that there are any wrong things written in the assignment or it is plagiarised or any other means they cannot take legal actions against us because there is a revision time that can be requested by the customer soon after the product is delivered to them.
In the time of doing the assignment if there is any need of additional material is required by the writer to complete the order, and if you fail to do so in the given time, it will be against our terms and conditions. You must make proper communication to us in the time of need. Failure to do so your order will be finished, and your money will be withheld.
PAYMENT, TAX AND CHARGEBACK
Placing an order on the website of ours is easy but. However, the funding must be done correctly as you are accepting the bid of the writer then you have to partial payment to the writer to get the project started by the writer. You have to release the balance of the fee that was agreed with you regarding the time of placing the order. We will hold the money. After the completion of the law, you will get an additional three days in order to do any things that are not as per mentioned by you to the writer or can ask for any revision request. After three days, the final payment of yours will be released to the writer if any query is not raised in your end.
You are liable and responsible to pay any taxes if it is required for your orders or any value added fees for the same. It is applicable as per the jurisdiction of the services that have been provided. On the basis of your residence or the location, you may be subjected to add certain Valorem or other value added taxes or fees that we charge. All these charges will be added to the prices that are billed to you.
MONEY BACK GUARANTEE
We assess this facility on a case by case basis. There are many different reasons for which a refund is initiated. Kindly note it down that during the time of the return we will need the documented proof of the quality of the work or on which basis you are asking for the return. Soon your request will be delivered to our Quality Assurance Department. In the QA division, the experts will be comparing the work done by the writer and the guidelines that are provided by you. If after proper scanning of that thing by the QA team, they allow for the refund structure then we will be doing the refund or reimburse your money.
We provide a different kind of methods of contact between you and the writer that is by mail, telephone, live sessions or chats. Our customer service team is working 24/7 in order to assist if you are in any need. During the time of the refund, our team will be continuously kept in touch with you with these methods, as mentioned earlier. But if you do not communicate appropriately with us or does not contact us or respond to us in this method, then your money will not be reimbursed.
The refund period of the customer begins from the date of delivery of the final project to the customer or the partner of the deadline to the last day of the refund period. On the other hand, we offer three consecutive days to the customer in case if you are dissatisfied with the order or the outcome of the assignment. In case you are dissatisfied with the services then you can ask for the refund request on our website. During that period will be in contact with you but if you fail to respond and the refund period gets expired, then we will not reimburse your money.
WE WILL RETURN 100% OF THE PAYMENT IN THE MENTIONED CASES
- In case the order is not assigned to any of the writers, you can cancel the same and ask for a refund or within 15 minutes after the job or the order is posted in the website by the client
- In case you pay the amount twice then also we will be returning the second payment that is done by you.
- If an order is sent to you after the deadline of the work and you do not require it any more then also, we will be refunded the entire payment done by you. It will not be applicable if you download the file late after the deadline. However, in such of the cases, you will not be liable to that file as the copyright of those kinds of data will ultimately belong to our company and we can publish on our website as a sample file done by us.
- The assignment is not abiding by the instructions that are mentioned by the writer.
- Plagiarism level exceedingly more than 10% as indicated by the report produced in Turnitin.
WE WILL BE RETURNING SOME OF THE PAYMENT IN THE FOLLOWING CASES
- Upto 70% when you cancel the order when it is in progress after half the time has passed.
- Upto 50% when you cancel the order in progress just before the deadline of the law as to when more than half the time of the order has passed.
- Upto 70% if you order is late.
- Upto 70% if the quality of the paper is not up to the mark as per the client.
- Upto 70% if all the instructions are not followed thoroughly but some of the instructions are followed.
- Upto 70% if the writer delivers the order after the completion of the deadline.
NO REFUND WILL BE INITIATED IN THE FOLLOWING CASES
- If you accept the order after releasing money to the writer.
- In the case of the timely delivery, we will not be liable if the customer downloads the paper late.
- If you are receiving a low score in your paper.
- If you get caught in using our service.
- Complaining about plagiarism but unable to provide any valid proof of it.
- If you simply mention your dissatisfaction about the product but unable to produce any precise reason for that.
- If your order is late not because of the writer, because of some of additional information’s that are asked by the writer but you failed to provide so.
- Papers such as Mathematical problems or MCQ questions are non-refundable.
OUR SERVICES IS NOT LIABLE OR RESPONSIBLE FOR ANY OF THE DAMAGES WHATSOEVER THAT INCLUDES THE LIMITATION, DAMAGES FOR THE LOSS OF THE BUSINESS, LOSS IN PROFITS OR LOSS OF PIECES OF INFORMATION. ANY UNAUTHORIZED USE OF OUR SITE IS NOT PERMISSABLE. IF ANY BUGS, VIRUS OR TROJAN FILE GETS INTO THE CUSTOMER COMPUTER, WE ARE NOT RESPONSIBLE FOR THAT. WE DO NOT WARRANT THAT THE SERVICE WOULD BE SECURE OR UNINTERRUPTED. THE INFORMATIONS, TEXTS, GRAPHICS OR LINKS THAT ARE THERE IN THE WEBSITE CAN BE CHANGED BY US AT ANY TIME WITHOUT ANY NOTICE. WE ARE NOT MAKING TYPE OF COMMITMENT REGARDING THAT.
We are not responsible for any kind of technical malfunction or the congestion on the internet or so on the client's computer. The Law of Cyprus governs the Terms and Conditions of use. United Nations Convention for the sale of the International Sale of Goods shall not abide by these Terms and Condition.
Any action regarding this Terms and Condition or any kind of judicial proceedings regarding this enforcement will be instituted in the courts of jurisdiction of Cyprus.
Any questions regarding these TERMS ANS CONDITION you must contact to our team. Our email id is – support@SRAS.com and provide us with all the information regarding your concern.